Terms of use for a MontagemRoots account
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These are the terms you accept when you open an account. They are short on purpose: almost everything in them is either a fact about how this application already works or one thing we are asking of you.
Where a term describes what the software does, the software is the authority. If the two ever disagree it is this page that is wrong, and we would rather you told us than assumed the sentence was the promise.
Accepting these terms also means you have read how personal data is handled here. That is the longer document, and the one that matters most to the relatives you record.
Privacy statement info@proceptio.comThe account, and what it is for
An account gives you a login, the family trees you create, and access to any tree somebody else invites you into. The agreement is between you and Proceptio, and the legal basis for holding your own account data is that agreement — not your consent, which the privacy statement explains.
The address you register with has to be one you can read: it is how the account is confirmed and the only way back in if the password is lost. Keep the password to yourself. Anything done with your login is treated as done by you, because nothing here can tell the difference.
Accounts are for adults
You must be an adult to open an account. We do not ask for your date of birth to check it: collecting a birth date from everybody in order to prove that nobody is a child would be more personal data, not less, and the wrong trade. So this is a term you accept rather than a gate the software enforces, and an account we learn belongs to a child is closed.
A child recorded inside a tree is a different matter entirely, and the privacy statement covers it: their record is withheld from members who may not edit, they are never published, and a parent or guardian can object without holding an account at all.
What you record about other people
This is the term that matters most, and it is why the box you tick is a decision rather than a formality. Most of the people in a family tree never entered it themselves and never agreed to be in it. When you record a living relative, their data is here because you put it here.
So: record what you have reason to believe is true, correct it when you learn better, and leave out what a relative has asked you to leave out. A tree is for a person's place in a family — not for their bank details, their health, their documents, or anything you would not say to their face.
They can ask to be removed, and that request is decided by a platform administrator rather than by you, because a request judged by the person who wrote the record is not a request at all. Accepting these terms means accepting that.
Using the service
Reach only the trees you have been given access to, at the level you were given. Do not try to work around the access levels, the rule that withholds a living person's details, or a tree owner's decision to stop sharing — those controls protect people who are not in this conversation.
Do not collect another family's records in bulk, and do not use the service to follow, profile or harass anybody. There is no public interface for automated access; the export button is the supported way to take data out, and it is there for your own trees.
An account used to do any of this can be closed, and where records were taken that should not have been, we act on it.
Getting your data out, and leaving
You can export any tree you can read as a GEDCOM file, whenever you like and without asking. It is not behind a plan, a tier, a quota or a payment, and it will not be: that export is how this service answers the right to data portability, and putting a price on it would be putting a price on a right.
Deleting a tree is immediate and cannot be undone. What is kept afterwards is the record that a tree of that size was deleted, by whom and when — counts, and not one person.
Closing your account is done on your account page. Your memberships end at once, the account is anonymised after thirty days, and a tree you own has to be transferred to somebody or deleted first, because a tree with no owner has nobody to answer a request about it. Your own entry in somebody else's tree is a separate matter with its own route.
We do not sell anything in this service, show advertising, or make automated decisions about anybody.
When these terms change
Every acceptance is recorded with the version of the text it was given for and the moment it happened. That is what stops a later edit becoming something you appear to have agreed to: your account page shows which version you accepted and whether it is still the current one.
When the wording changes in a way that matters, the version changes with it. A version you are no longer on does not lock you out of your family's records — the acceptance is a record, not a gate — and if that ever has to change, it will be said here first.
What this page does not settle
MontagemRoots is in active development and is offered as it is. This page is an engineering statement of how the service behaves and what we ask of you; it has not been through legal review, and it states no governing law, no jurisdiction, no warranty and no limit of liability. Writing clauses of that kind to make the page look complete would make it read as settled when it is not.
So where something is not answered here, ask rather than assume: info@proceptio.com reaches the people who run the service. Nothing on this page takes away a right you hold under data-protection law, and where the two ever disagree, the law wins.